| Intel, Red Hat team to help users move to Linux |
Apr. 05, 2006
Intel and Red Hat announced at LinuxWorld in Boston on Tuesday the creation of a global training and support program that will help customers plan for, accelerate, and optimize their Linux deployments.
"The Red Hat and Intel Solution Acceleration Program will give customers real-time access to the critical information, tools and support they need to build and optimize high-value Linux solutions on Intel-based platforms," said Jon Bork, director of Intel's open source program office, in a statement. "This program will help customers quickly and effectively take advantage of new Intel platforms and technologies as they come to market."
Intel is taking a much more active interest in supporting not just Red Hat, but Linux in general. During a panel discussion, Waldo Bastian, Intel's Linux client architect, said that "Intel is making sure that all of our equipment comes with the drivers needed for Linux.
"We're responding to what customers have told us they really need to support their advanced deployments of Linux and open source," said Tim Yeaton, Red Hat's executive VP of enterprise solutions. "The programs Intel and Red Hat have selected are aimed at equipping customers with in-depth domain knowledge and providing hard core data to make complex architectural decisions."
The new program will operate both online and at Red Hat's facilities in McLean, Va.; Mumbai, India; Munich, Germany; and 14 satellite locations around the world. The hubs will be equipped with Intel Itanium 2 and Xeon processor-based servers, Intel Pentium 4 processor-based corporate desktops, Intel Centrino mobile technology-based laptops, and Intel-based storage devices, including key pre-production platforms. At these centers, Intel and Red Hat services and solution experts will help customers with their solutions deployments, the companies said.
The planned services are described as including: - Training and knowledge transfer -- Customers will have access to advanced training as well as a knowledge repository of technical white papers, case studies, benchmarks, Web seminars, reference solutions and more.
- Proof of concept support -- Customers can save time and resources by running proof of concepts using the state-of-the-art hardware, software and technical support offered at the program centers. Customers will be invited to actively participate at the local centers.
- Reference solutions and certified solution stacks -- The program will give customers access to information about previously tested or deployed solutions based on Red Hat and Intel technology. Red Hat has begun certifying a number of software solution stacks, and through the program will work with Intel to expand the number of certified solution stacks available and introduce a hardware component into certified solution stacks.
- Application testing and porting -- The program will make available hardware and software for customers to test recently ported RISC and other code, and test operating systems and application compatibility.
- Channel and vertical product definition -- Red Hat and Intel will work together to define and test hardware and software solutions specifically for the reseller channel and for select vertical market segments.
- Advanced knowledge projects -- The program will also concentrate on new technology initiatives to ensure the combination of Red Hat Enterprise Linux on Intel platforms supports the latest technology trends including virtualization and multicore. For example, program centers will be used for pilot projects of Intel Virtualization technology on Fedora Core 5 and Red Hat Enterprise Linux 5 using the Xen hypervisor.
The Red Hat and Intel Solution Acceleration Program will begin operating in April, the companies said.
-- Steven J. Vaughan-Nichols
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